1
Grand Prix
1
Chair Award
3
Community Manager of the Year
5
In-House Team of the Year
6
Social Media Agency or Team of the Year
3
Social Media Rising Star
5
Automotive or Transport
6
B2B
7
Charity or Not For Profit
0
Customer Service
7
Financial Services
7
FMCG or Consumer Goods
5
Interactive Entertainment
6
Public Sector or Government
5
Retail or E-Commerce
6
Travel, Leisure or Sports
7
Best Use of Twitter
6
Best Use of Facebook
6
Best Use of Snapchat
6
Best Use of Tik Tok
6
Best Use of Instagram
6
Best Use of LinkedIn - NEW for 2021
6
Best Social Media Diversity & Inclusivity Program/Initiative - NEW for 2021
6
Most Effective Use of Group or Community
2
Most Effective Use of Imagery
5
Most Effective Use of Video
4
Most Effective Use of Insight/Monitoring
2
Most Effective Use of Promotions/Competitions
1
Most Effective Use of a Chatbot
7
Most Innovative Use of Social
5
Best Use of Live Video
6
Best Use of Social Media Advertising
4
Best Socially Responsible Initiative
7
Best Integrated Campaign
5
Best User-Generated Content
6
Best Social Stunt
6
Best Viral Campaign
7
Best Influencer Campaign
6
Best Social Event
5
Largest ROI From a Social Media Campaign or Strategy
7
Low Budget
5
Best Response to Change - NEW for 2021